Privacy Policy

Last Updated: [Date]

Darknet Monitor ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our threat intelligence and security monitoring services.

1. Information We Collect

1.1 Information You Provide

We collect information that you provide directly to us, including:

Account Information: Name, email address, company name, and contact details
Payment Information: Billing address, payment method details (processed through secure third-party payment processors)
Service Configuration: Domains, IP addresses, and other information you configure for monitoring
Communication Data: Information you provide when contacting our support team

1.2 Automatically Collected Information

When you use our Service, we automatically collect:

Usage Data: How you interact with our Service, features used, and time spent
Device Information: IP address, browser type, operating system, and device identifiers
Log Data: Server logs, access times, and error information
Cookies and Tracking Technologies: See our Cookie Policy section below

1.3 Threat Intelligence Data

As part of our service, we collect and process publicly available information from Telegram channels and other sources, including:

Data leak information
Indicators of compromise
Threat actor communications
Security incident information

2. How We Use Your Information

We use the information we collect to:

Provide Services: Deliver threat intelligence, monitoring, and reporting services
Process Payments: Handle subscription billing and payment processing
Communicate: Send service updates, security alerts, and respond to inquiries
Improve Services: Analyze usage patterns to enhance our Service
Security: Protect against fraud, abuse, and security threats
Legal Compliance: Comply with applicable laws and regulations
Marketing: Send promotional communications (with your consent, where required)

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

Payment processors
Cloud hosting providers
Analytics services
Email service providers

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to:

Comply with legal obligations
Protect our rights and property
Prevent fraud or security threats
Protect the safety of our users or the public

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We may share your information with your explicit consent or at your direction.

4. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Encryption of data in transit and at rest
Access controls and authentication
Regular security assessments
Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to:

Provide our services to you
Comply with legal obligations
Resolve disputes
Enforce our agreements

When information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Correction

You can access and update your account information through your account settings or by contacting us.

6.2 Data Portability

You may request a copy of your personal information in a structured, machine-readable format.

6.3 Deletion

You may request deletion of your personal information, subject to legal and contractual obligations.

6.4 Opt-Out

You can opt out of marketing communications by:

Clicking the unsubscribe link in emails
Updating your communication preferences in account settings
Contacting us directly

6.5 Cookies

You can control cookies through your browser settings. However, disabling cookies may affect Service functionality.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Remember your preferences
Analyze Service usage
Improve user experience
Provide personalized content

Types of Cookies We Use

Essential Cookies: Required for Service functionality
Analytics Cookies: Help us understand how users interact with our Service
Functional Cookies: Remember your preferences and settings

8. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

Right to know what personal information is collected
Right to delete personal information
Right to opt-out of the sale of personal information (we do not sell personal information)
Right to non-discrimination for exercising your privacy rights

12. European Privacy Rights

If you are located in the European Economic Area (EEA) or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR), including:

Right of access
Right to rectification
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Rights related to automated decision-making

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

Posting the updated policy on our website
Sending an email notification
Providing notice through the Service

Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@darknetmonitor.com

Address: darknetmonitor s.r.o.

Data Protection Officer: dpo@darknetmonitor.com

15. Complaints

If you believe we have not adequately addressed your privacy concerns, you have the right to file a complaint with your local data protection authority.